Your Strategic Finance Partner in Joondalup
Frequently asked questions
How quickly can I expect a response from the Encharge Capital team?
We value your time. If you submit an inquiry during our standard business hours (Mon-Sat, 9:00 AM – 5:00 PM), Ross or a member of our team will typically get back to you within a few hours. For weekend inquiries, we will reach out first thing on Monday morning.
Is the initial strategy session free?
Yes, your initial consultation is completely obligation-free. We use this time to understand your unique financial goals, assess your borrowing capacity, and determine how our strategic debt structuring can best serve you.
Do I need to visit your Joondalup office, or can we meet online?
While we love welcoming clients to our Joondalup office, we operate nationwide. We are fully equipped to conduct highly secure and comprehensive consultations via Zoom or phone calls, ensuring you get premium service regardless of your location in Australia.
What documents should I have ready for my first consultation?
To make our first meeting as productive as possible, it is helpful to have a general idea of your current income, existing debts, and financial goals. Once we connect, we will provide a secure, tailored checklist of specific documents (like payslips or tax returns) needed to officially start the lender negotiation process.
How do I start the loan application process with Encharge Capital?
The easiest way to start is by calling us directly at +61 (406) 576 571 or filling out the contact form on this page. We will schedule a brief introductory call to align on your goals before moving forward with any paperwork.
Serving Communities Across Western Australia
Based in Perth, our mortgage and finance brokers serve clients throughout Western Australia — both in-person and remotely.